Hidden Obstacles to Outstanding Performance
The primary goal for trainers is to help employees deliver their best performance. Unfortunately, many employees and teams continue to fall short of their potential even after receiving extensive training and coaching. This entertaining and informative presentation shares hidden and counterintuitive obstacles to great performance. It utilizes experiential activities to help you experience each obstacle first-hand. Practical solutions and real-life examples are provided to help you generate actionable ideas that can be implemented in you own organization.
Audience this presentation is ideal for:
Format: One hour presentation
Participants will gain the following:
Book raffle: Don't forget your business cards!
Jeff Toister has written three books, including the best-selling The Service Culture Handbook, and contributed to the ASTD Handbook, 2nd edition. Jeff has also authored multiple training videos on LinkedIn Learning (a.k.a. Lynda.com) including How to Design and Deliver Training Programs, Measuring Learning Effectiveness, and Instructional Design Essentials: Needs Analysis.
In 2006, Jeff became one fo the first people to earn Certified Professional in Learning & Performance (CPLP) credential from the Association for Talent Development (ATD). In 2015, he received ATD's CPLP Contributor Award for outstanding contributions to the credential. He is a Past President of ATD’s San Diego chapter where he is a recipient of the WillaMae M. Heitman award for distinguished service.
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