Learning Through Crisis - Part III: Panel Discussion: Innovative Leadership Strategies

  • Wed, July 22, 2020
  • 11:00 AM - 12:00 PM
  • Webinar


  • Free for Chapter Members


There is no question that the COVID-19 pandemic affected companies’ cultures, and learning. Learning Leaders are responding to new challenges to delivering training, maintaining morale, and guiding leadership through dealing with uncertainty.  Join us for a four-part learning series focused on discussing some key workplace parts that were impacted: initial workplace response around continuous uncertainty, the impact on the culture and its resiliency, anxieties wading through this while shifting company’s expectations and living in the new normal.

Part III - Panel Discussion: Innovative Leadership Strategies

Join us for a panel discussion with organizational leaders where you'll hear about winning strategies implemented to create organizational resilience in their current work environments. This will be a safe space for leaders to talk about the challenges they face navigating this new reality.

Don't miss this opportunity to hear: what worked, what caused setbacks and their visions moving forward to drive productivity and sustain high employee engagement.

The conversation will focus on: 

  • Actions that led to success
  • Lessons learned
  • Agility's impact
  • Managing organizational performance expectations
  • Employee’s safety and wellbeing
  • Creating optimistic, future focused teams    

Upon registration, you will be emailed call details and access information.

About the Panelists:

Catherine Mattice Zundel, SHRM-SCP, SPHR is the founder/CEO of Civility Partners, an HR consulting firm focused specifically on helping organizations create respectful and positive workplace cultures. Her clients range from Fortune 500's to small mom/pops in a multitude of industries (ugly behavior isn't industry specific). Catherine is an HR thought-leader and has appeared in such venues as USA Today, Entrepreneur, Bloomberg, CNN, NPR, and many other national news outlets as an expert. Catherine is also an award-winning speaker, blogger and author; a former college professor, and; past-president of ATD San Diego (2011). She has an MA in organizational communication from SDSU.

Wil Quintong was officially appointed as the Military and Veterans Affairs Officer for the County of San Diego in August 2015.  Wil Quintong leads the newly formed Office of Military and Veterans Affairs which falls under the Health & Human Services Agency.  For over 30 years, Wil has been an effective leader in various organizations including serving 28 years in the United States Navy as a Surface Warfare Officer.  He is a 1979 graduate of the United States Naval Academy and holds a Master of Arts Degree in National Security and Strategic Studies from the Naval War College and a Master of Science in Communications and Systems Technology from the Naval Postgraduate School.  He first joined the County in 2008, as Aging & Independence Services’ lead Deputy Director for Administrative Support, responsible for overseeing budget, contracts, facilities, program support and Veterans Services.  As the County’s Military and Veterans Affairs Officer, Wil has developed a comprehensive strategic plan for veterans and has been instrumental in the roll-out of the new Military and Veterans’ Resource Center at the new North Inland Live Well Center in Escondido, as well as, the development of the Vet-Connect program and aggressive outreach program with our county libraries. 

The Veterans Services Office has recently undergone a transformation to become the new Office of Military and Veterans Affairs, encompassing greater oversight in assisting both those on active duty as well as our veterans and their families.  In his role as the Military and Veterans Affairs Officer (MVAO), Wil will be responsible for integrating military/veteran services across the Agency and with other related County departments.  The MVAO will be

a standing member of the Agency executive team and will be reporting to the Health & Human Services Agency Director on all policy and strategic matters.

Anna Crowe is founder and CEO of Crowe PR, a recognized public relations and marketing expert, best-selling author and speaker. Anna has spent nearly 20 years working for iconic brands in New York, Los Angeles and San Diego, pivoting from a Big 4 CPA track, to scaling and leading a bi-coastal public relations and marketing agency.

In addition to running her business and empowering people to unlock their true potential through authenticity, Anna spearheads the local chapter of a female focused Changemaker Chats organization, sits on the board of the San Diego Chapter of the Entrepreneurs Organization and is an active members of philanthropy-based PEERS Network. Anna's focus on developing extraordinary leaders and growing her clients' businesses has led to several notable recognitions, including PR Team of the Year, 40 Under 40 Business Leaders, Women Who Mean Business and more.

Anna's book ‘Get Real: The Power of Genuine Leadership, a Transparent Culture and an Authentic You’ earned Amazon Best-seller status in 2019 and continues to sell globally. A former Moscovite and long-time New Yorker, Anna lives in San Diego with her husband and two young children. She is happiest when she positively impacts another human being, grows as an individual and a leader, travels the world with her family, and catches a coastal sunset with a glass of Pinot Noir.

James Everett Lee is the Chief Operating Officer of the respected Identity Theft Resource Center that has offered free assistance to victims of identity crimes for 20 years.  A global corporate executive, James is a subject matter expert who consults with companies on how privacy and security regulations impact business operations. He also serves as an expert witness in business identity theft litigation.

Prior to joining the ITRC, James served as Executive Vice President & Company Secretary for Irish cybersecurity start-up Waratek; Chief Public & Consumer Affairs Officer at data pioneer ChoicePoint; a global public affairs & communication executive at International Paper Company; and, on the advisory boards of two tech start-ups. James led two working groups for the American National Standards Institute (ANSI) on identity management and privacy.

James holds credentials from the University of Arkansas, the University of Pennsylvania Wharton School of Business, and the University of Texas Center for Identity. He is a life-long baseball fan (Let’s Go Nats!), a collector of pop culture, and a purveyor of useless facts.

Melissa Esten joined Goodwill Industries of San Diego County (GISD) in 2013.  As first the Learning and Development Manager and now, as Director of Workforce Development, Melissa has helped the organization create a comprehensive learning program through strategic planning, coaching, training and team development. Prior to her role at GISD, Melissa was the Training Manager with Nonprofit Management Solutions responsible for developing and coordinating training opportunities for employees of nonprofit organizations in San Diego. Melissa also served in ministry as a campus minister on College campus and director of Christian Education at a local church. As a volunteer, she was co-creator of Parent Voices for Education, San Diego (PVSD).  The community group gathered parents from across the San

Diego Unified School District to learn more about education practices and interact with district leadership to support the education of all children.

Save the date for the last of the learning series:

Part IV - The Aftermath

Date TBD…

Note:  This event may be recorded for chapter marketing purposes

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